Privacy policy

Privacy Policy

Welcome to the privacy policy of GB Tech Support, an IT consulting firm dedicated to serving small and medium enterprises (SMEs) and home businesses from Egham, Surrey, United Kingdom. At GB Tech Support, we understand the importance of protecting your privacy and are committed to safeguarding your personal information.

Information Collection and Use

In order to provide top-notch IT consulting services, GB Tech Support collects personal data that is essential to improve service delivery and maintain effective client relationships. This may include names, contact information such as phone numbers and email addresses, business details, and technical data accessed during consultations. Rest assured, your information is collected legally under applicable laws and with the utmost transparency.

Purpose and Legal Basis for Processing

The data gathered is primarily utilised to enhance our service offerings – tailor-made solutions that align with your IT needs. The legal basis for processing personal information includes fulfilling contractual obligations (i.e., providing agreed-upon consulting services), compliance with legal requirements, or legitimate interests pursued by GB Tech Support in delivering unmatched professional services.

Data Sharing and Security

GB Tech Support takes data security very seriously. We employ advanced security measures to protect your information from unauthorized access or disclosure. Your personal data is not shared with third parties unless it is required by law or necessary for us to perform a requested service on your behalf and with your explicit consent.

Your Data Protection Rights

As a valued client of GB Tech Support, you have the right to access the personal data we hold about you. You are entitled to request corrections of inaccuracies in your data or ask for deletion under certain circumstances. If you wish to exercise any of these rights or have queries regarding our privacy practices, please feel free to contact us. We remain committed to maintaining the privacy and security of your information as we assist you with comprehensive IT solutions tailored specifically for SMEs and home businesses.